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466 of 499 people found the following review helpful.
Firmware Upgrade Brings Massive User Interface Changes
By Michael J. Descy
Boxee has addressed some of the concerns I highlighted in my review with firmware updates. Please see the bottom of the review for updates.-----Out of the box, the Boxee Box runs the familiar beta version of the software, which is familiar to me as a prior Boxee user. Everything works fine, from what I tested, though the edges of the screen were cut off a tiny bit (not enough to cause a problem). While exploring all the options, I found that a firmware upgrade to version 1.0 of the Boxee software was available. I installed it, the unit rebooted, and it automatically started a quick-and-simple screen calibration utility. That calibration was useful, because the stock firmware had some overscan problems (that is, the edges of the screen were cut off) on my TV.Version 1.0 brings with it a new, simplified user interface. I immediately had trouble finding my way around, and was a little disappointed that the experience was different than what I was expecting. My main problem with the new interface is that it now takes several more clicks to access local files (that is, anything on your attached drives or home network). That's my stuff, and that's what I primarily want a video player to be able to play. The old interface allowed you to toggle between your videos, and all available videos, very easily, once you understand where the option is. With the default firmware, after a minute of configuration, I was able to select "Shows" from the home screen and see just my shows. Now, I have to use other, more complex and time-consuming methods to do the same thing, such as "Files > Shows" or "Shows > Files".The new interface does make it easier to start searches (just start typing), and is very attractive. I just would rather that it allow me to put my videos front-and-center. Networked content is fine, but my own content should have primacy over it. I think that new users will not have a problem with the interface, but experienced users should know that changes are in store for you.Networked ContentI had no problems streaming SD and 720p HD H.264 and DivX files from my NAS to the Boxee Box via my wireless-N network. Internet videos play well, but some Internet video sources are kludgy. Playing a video on Fancast, for instance, will open a web browser, showing the web page and the video in a small box. You have to use the remote to move the mouse cursor to the tiny "full screen" button and click it to get the video to play full screen. Good luck doing that on the couch, 10-20 feet from the TV! This is a big deal because the new Boxee software puts networked content front-and-center, in the "Most Popular" movies and shows pages. It's wonderful to be able to watch (ad-supported) shows that you haven't paid for, but it's a pain that you have to hunt for the full screen button, which looks different on every website, to do so.Apps, on the other hand, are fantastic. TED and YouTube work exactly as you would expect, and there are dozens more available. Netflix and Hulu Plus apps have been promised; Boxee is working out the arrangements and hope to have these available by the end of the year (early next year for Hulu Plus). I hope for their sake that they do. Competing devices all support Netflix, and Netflix is, in my opinion, one of the most compelling sources for staming content.Linking your online Boxee account to Twitter and Facebook seems like overkill at first, but it actually is pretty compelling to be able to watch videos that your friends are sharing. The RSS app is great, too. Through the Boxee website, you can subscribe to a whole bunch of video and audio streams (podcasts). Then, you can launch the RSS app and browse through the stream. It's very nice. I don't bother sharing what I watch on TV with my Facebook friends and Twitter followers, though, but I could if I wanted to. I think that if a large number of people I know used Boxee, this would be a lot more useful.Another quibble I have with the UI is that "Watch Later" queue shows your most recent additions on top, and you can't sort it. To find the next episode of a series you've been watching from the queue, you have to scroll down. If I'm going to the trouble of queuing videos, doesn't that imply that I want to watch them in order, not in reverse order?HardwareThe unique shape of the box is controversial, but it is very small and you should be able to tuck it away somewhere. The remote uses RF, instead of IR, to communicate with the box. Therefore, unlike most (if not all) of your other components, you don't need a line of sight. I actually decided to put the BoxeeBox behind my TV; I can't even see it, but the controller works perfectly fine! The only thing better would be to have Boxee software integrated directly into my TV.The box is very capable. Until new video formats arrive on scene, I don't see an immediate need for Boxee or D-Link to refresh the hardware. I just hope they continue to improve the software and make the updates available to the Boxee Box.Overall ImpressionsThe hardware is great. The box is small and silent (from across the room at least), the RF remote is fantastic, and the hardware overall is a good value over buying an ATOM/ION nettop and IR remote, and installing Boxee (beta) yourself.Honestly, Boxee got off on the wrong foot with me for introducing so many changes to its UI at the same time it launched this product. Boxee 1.0 looks great--better than ever, really--but it is so simplified that it now takes extra button presses to get to my own content, and I think that was a bad move. I like the product, though, and will get used to the new interface soon enough.I still think this is a geeky product that is trying to be usable for non-geeks, and just hasn't gotten all the way there yet. I'm a little disappointed in that, and hope that the software will be updated eventually to make it easier and faster to access both local and online content.It is difficult for me to rate this product 3 stars, but I think that it just isn't quite up to snuff yet to earn 4 or 5. Some software updates and agreements with content providers could improve the user experience greatly (fix that full screen problem or provide a shortcut, please!). I am eagerly anticipating the Netflix app, and plan to award an additional star once it arrives.-----Firmware updates.11/25/2010 update:Boxee updated the firmware on Thanksgiving to improve playback issues and stability. This resolved an issue I ran into infrequently (after I wrote my review), in which some local MP4/H.264 files would start playback with sound but no video.12/13/2010 update:This is an important update to the user interface!Boxee updated the firmware to allow users to put local content up front in the "Shows" and "Movies" sections (the top-level, giant icons on the home screen), or to allow online content to take precedence. This is accomplished in the least geeky way possible: After updating the firmware, you are simply sked whether you use the box mostly for local or online content. If you pick "local," the main "Shows" and "Movies" sections default to local content, and online content is buried one level deeper in the menus. You can toggle this preference, and refine it independently for Shows, Movies, and Apps, in Settings > General > Menu. Bravo to Boxee for listening to their users and pushing out this change.The update also added an hourly scan option for your local content folders, and an icon in the "Local Shows" and "Local Movies" screens that allows you to kick off a rescan immediately. Hourly scanning is a huge upgrade from the daily scanning option, and the new location of the rescan command is a lot easier to get to than it used to be (in Settings > File Sources > [Share Name]).Boxee also added sorting (A-Z, and Newest First) for Shows and Movies, though, sadly, not in the Watch Later queue. There are also new A-Z lists in the Local Shows and Local Movies sections, to help you browse faster.There still aren't Netflix or Hulu Plus apps, unfortunately. I think the Boxee Box's UI and playback are shaping up incredibly nicely, though. Now they just need to match their competitors' online content choices.1/20/2011 update:Boxee upgraded the firmware to include Vudu support, a new sort option to ignore (if you want to) "A" and "The" when performing a title sort, and various minor fixes. The browser is now much more readable on the TV, and many more online videos open in full-screen. I also discovered a two-click method to put online videos into full-screen if they don't open that way: [menu] > [middle button] (select the double-arrows icon). Vudu's 1080p online movie rental app offers compelling content and great video quality. The Boxee Box still, desperately, needs Netflix and Hulu Plus to catch up with and overtake the competition. Nonetheless, I'm now convinced that this is the best video streamer for local content, and a quality competitor to Google TV and Roku for online content. Netflix should arrive soon; I will award another star then, because then it would be on par with competitors' feature sets.2/14/2011 update:After a long wait, and behind schedule (unfortunately), the Netflix app finally arrived on the Boxee Box with this firmware upgrade. The Netflix interface is quick, and the hi-def streaming looks fantastic. Hopefully Hulu Plus will arrive soon.
149 of 176 people found the following review helpful.
it's gotten a lot better with updates
By J. York
I received the Boxee Box immediately after its release in 2010 and, after testing, wrote a scathing 1-star review. Since that time, the Boxee Box has received several firmware updates. As of July 2011, I no longer feel the Boxee Box merits 1-star and am thus reworking this review. Consider this review up-to-date as of July 2011.Let me begin by stating that I am new to the Boxee platform. I've occasionally watched a missed episode of network TV on my MacBook attached to my TV; but only as a last resort. I probably visit youtube.com about 4 times per year and never for more than a 10 minute period. I pay for DirecTV and Sirius XM and have 4 networked DVRs. In short, aside from the fact that I've been hacking computers since the early 80s, I am apparently not part of the target demographic for this product.General observations:- The box is nearly silent. This is a very good thing.- The box is very small (about the size of a box that a baseball would come packaged in).- The box consume 12 watts of power while running, while idle, and while on standby. If you turn it all the way off, it consumes 0 watts. It seems to run just over 100 degrees while powered on.- While the unit itself is small, the mini power brick in the power plug is larger than typical-sneaky and annoying.REMOTE CONTROLThe remote control gets (some) raves and is probably one of the coolest things about this device. It is also the main hardware component of the solution that makes the Boxee Box a hassle. The remote control is RF which means it cannot control most devices in your house. And likewise, your other remotes can't control the Boxee box unless you add an IR adapter. Forget about hitting one button to turn on the Boxee Box and your TV. This is a major source of frustration for me as the Boxee Box remote is essentially 3 buttons and a 4-way navigation tool. Because the button layout is perfectly symmetric, and the buttons are black, I frequently hold it upside down and hit the wrong buttons. This is annoying and often disruptive to what I'm watching/listening to as I will accidentally exit the pandora or viewer apps! I've had the Boxee for over 8-months now and this still frustrates me every time I use it.What is cool about the remote control is that when you flip it over, it has a decent sized keyboard! When using the search features, this keyboard works like a charm.In practice though, my usage doesn't result in much data entry so I don't get the payoff of the keyboard. Unfortunately, I DO prize being able to reliably pause/fast forward/rewind the Boxee Box remote control is not too good. This can't be fixed with firmware...I did find one way to improve upon the remote situation- I plugged in a wireless mouse and keyboard. The wireless mouse made navigating the Boxee Box menus noticeably easier.Unfortunately, the mouse does not work for jumping to a spot in a song or a video. Also, when surfing the web on the Boxee Box, the wireless mouse is unable to scroll content up and down and the roller wheel is completely disabled.INTERNET VIDEOThe video quality of some of the Internet content is surprisingly good. Generally speaking, if you're paying for the content, it will look as good as the best high def feed from your cable/satellite provider. And generally speaking, if you get content for free, it can be pretty bad.The Wired application has a bunch of movie trailers and I honestly couldn't tell that I was watching "downloaded" content. The picture quality rivaled the HD quality I get over the air from DirecTV. I found this impressive. I have a 6Mb/s internet connection which is certainly not a slouch so I'm sure that helps. Video quality can vary greatly though. Some of the stuff on youtube borders on unwatchable (though that is the nature of youtube, not Boxee Box).My wife and I tried to watch an episode of CSI Miami on the Boxee Box and eventually gave up. It wasn't because CSI Miami is pointless and stupid, it was because the experience of trying to pause or navigate through the program was too awkward. At one point I tried to pause the show but accidentally hit the "menu" button. This took us out of the show and lost our spot. Then we tried to relaunch it and fast forward to our old location. This proved fruitless with the Boxee Box remote control.During the 2010-2011 Women's basketball season, I ended up watching quite a few games on the Boxee Box as the only way to get them was on the Internet. I had to be careful not to touch anything once I got the game on screen but generally speaking this worked well and I enjoyed it over watching the same content on my laptop.I am a Netflix streaming customer and the Boxee Box has a Netflix application. The application works well. Playback is first rate with excellent video and sound. The remote control rears it's ugly head here as the Netflix app does not obey the Boxee Box's pause button. This is supremely annoying. I can't pause Netflix without experimenting (sorry, I don't remember the button press).Considering how well the Netflix application works on other platforms, I'm giving the Boxee Box implementation a "C-". This can improve with updates.INTERNET MUSICThe Boxee Box Pandora application works great. I was able to sync up to my Pandora account and play playlists of music that I like. Pandora is a great product-- but it is hardly exclusive to the Boxee Box. It takes a LOT less time to simply pick up my iPhone, launch the Pandora app and airplay to my AppleTV.LOCAL MUSICI have a large library of music that I've ripped into MP3 format on my mac. I was able to share my music folder on the mac and Boxee immediately found it on the network- it wasn't easy enough that my wife could figure out how to do it but I had no problem. But things fell apart when I tried to actually listen to my music. The problem is that Boxee can't see your itunes playlists. So you're left with playing music one directory at a time. This kills this feature for me- my directory structure is broken down by artist and then album. I rarely want to listen to just one album at a time. Because I didn't layout my music according to genre, etc..., I have no easy way to listen to songs.I know nobody loves Apple, but implementing a way to import iTunes play lists would be helpful.LOCAL VIDEOI have a UPnP storage device on my network and uploaded a bunch of ripped DVDs. I also uploaded videos that I had downloaded from the Internet over the years- many in a wide variety of formats. When it comes to playing about any video you can think of, the Boxee Box is an A+ performer. It sees my UPNP server on the LAN and with a couple of clicks I'm in watching a movie. It always remembers where you left off and generally works perfectly. Fast forward, rewind, pause, everything!As a comparison, I tried to view UPNP content on my DirecTV DVR. It was a terrible, teeth gnashing experience that ended with my DVR crashing and rebooting. Again, kudos to Boxee Box on their execution of this feature.Granted, you have to do a lot of extra work to get your videos into a storage device on your LAN, but if you have such a video source, this is a great product for watching it on your TV.SOCIAL MEDIASorry, but I'm not getting the whole "add social media to your TV" thing. Gimmick!We were able to sync the Boxee Box with my wife's FaceBook accountn but we never could figure out how to see FaceBook alerts while watching content. We'd hear sounds when notifications came through but there was no obvious way to get to them. We were so gunshy about touching the remote and losing our spot in a show that we decided they weren't worth it and just got out her iPhone/iPad to see what was new...OTHERWith no local storage, the Boxee Box is not useful if your network is down or the content sources are unavailable (PC turned off). There is no way to save content to your Boxee for advanced buffering if you have a slow internet connection. You can plug in a USB key or a powered USB drive so it's not the end of the world.They seemed to have done a good job with the CPU and memory selection- the unit is very snappy and fluid. I was pleased with this.STABILITYWith firmware updates, the Boxee Box has gotten fairly stable. It doesn't crash very often. There are some quirky bugs. For example, about once per week, all of my "Favorites" disappear. This always annoys me but if I restart the Boxee Box, things come back.SUMMARYIf you're going to only use Netflix or other common paid services, spend 1/3 as much and get an AppleTV. If you've got a bunch of ripped music and don't have Apple devices, get the Boxee Box. If you've got a ton of ripped video, get the Boxee Box.Make sure you have a fast Internet connection (probably 3Mbps is the minimum I'd go with). Also, if your Internet provider is implementing data caps, you might not want streaming products like the Boxee Box as they consume a lot of data with frequent usage.The ideal Boxee Box would tweak the remote so you could use it without having to look at it, and add a hard drive so it could be self contained. Oh, and switch to a NORMAL form factor so it will stack with the rest of my gear.I'm sure a Boxee Box 2.0 is in the future; maybe it'll address some of my complaints.
137 of 162 people found the following review helpful.
Only going to get better
By TechWannabe
Some perspective on me: I have never written a review but felt it was necessary in this case. I have been streaming video accross my network since the Buffalo Link Theater (7 yrs ago). I consider myself somewhat of a computer\electronic geek. I, like many others, have been excited about the release of the Boxee Box. I have tried several other similar alternatives (X-Box, LG Blu-ray player, WD...etc) and NOTHING even comes close to the experience I've had so far with the Boxee.Pros-Quality hardware-compact-qwerty keyboard on back of remote (brilliant!)-User interface (needs to improvement though)-Zippy fast getting around (except for downloading cover art for thumbnails)-Lots of content providers (more to come for sure, Netflix, etc)-Streams every file I have thrown at it (my movie collection is over 500 strong with different formats).-there are many moreCons-As others have commented (the qwerty remote is unreadable for me without extreem light (come on, grey on black letters!)-no options to customize the user interface more (advanced settings?)-many apps load a webpage with the video in a small window with the "full screen" option small and difficult to brows to with the remote (needs much improvement).If you want to look at your digital piture collection, play your digital videos\movies, listen to your music collection and play content from the web all through a great interface on your DH TV and through your Home Theater system, this box is a must for you. I promise, you will not be disappointed.I am confident this box will only get better.
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Awesome TV
Warranty? Hardly.
Sounds great but big problems
